HomeHealth & WellnessMedicareMedicare Insurance Helpline: Your Connection to All Emory Healthcare Medicare Resources

Medicare Insurance Helpline: Your Connection to All Emory Healthcare Medicare Resources

Every year during Medicare open enrollment, Emory Healthcare has resources to assist our patients, families, and caregivers in understanding the basics of Medicare and Medicare Advantage plans. Open enrollment is an annual period when Medicare recipients can enroll or change their Medicare coverage. Choosing a Medicare plan has a significant impact on a patient’s life. We want to answer your questions and simplify the process.

To support our patients and their families, we want to help you understand the different Medicare options. Emory Healthcare has partnered with MedicareCompareUSA to provide a Medicare Insurance Helpline. The Helpline gives you the tools and resources you need to make the best decision for you or your family member.

The Helpline is your connection to all Emory Healthcare’s Medicare resources which include:

  • Compare and enroll in Medicare plans accepted by Emory Healthcare.
  • Sign up to schedule a Medicare insurance consultation with a licensed and highly trained agent.
  • Review your options during the Medicare Annual Enrollment Period (October 15, 2020, through December 7, 2020).

While the Helpline is a great resource during open enrollment, it is also available throughout the year. The Helpline also provides Medicare telephone consultations with licensed and highly trained agents who can help people who are preparing for their Medicare eligibility and those who are already enrolled in Medicare, but need more information or assistance.

If you’re turning 65 and becoming eligible for Medicare, you have a seven-month period around the time of your birthday when you can choose your Medicare coverage. This includes the three months prior to your birthday, the month of your birthday and the three months after your birthday. There are other special enrollment periods, which you can learn more about by calling the Helpline or by going online to medicare.gov, the official U.S. government site for Medicare.

The Medicare Insurance Helpline is available Monday through Friday from 9 a.m. to 7 p.m. To learn more, call toll free at 1-855-256-1501 or visit our Medicare resources page at emoryhealthcare.org/medicare

MedicareCompareUSA is an independent insurance agency supporting health systems caring for more than three million Medicare beneficiaries. MedicareCompareUSA Affiliated Agents are locally based, extensively trained and specifically authorized to represent our accepted Medicare plans. Services are always provided free of charge.


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