It began with Eddie Gammill, who had his surgery here with us a few years ago and was so thrilled with his results that he proceeded to tell all of his coworkers about his experience. Eye health is of particular importance to Eddie, not only because he’s the Manager of Wellness Programs for Emory’s Faculty Assistance Program, but also because of his family history—his grandmother was blind.
Eddie felt that LASIK surgery was an incredible opportunity. When interviewed for this blog post, he made a point to say, “I wish I hadn’t waited so long. LASIK surgery is truly one of the greatest things I’ve ever done for myself.”
It didn’t take long for Eddie’s enthusiasm to move Robin Huskey (his co-worker and the Manager of Outreach and Education at FSAP) to consider LASIK as well. Robin wore glasses that always interfered with her passion for water skiing, snow skiing and tennis. She said, “Eddie had such a great experience and spoke so highly of the staff and physicians.”
According to Robin, “The procedure went smoothly, and my vision is great!” In fact, Eddie and Robin’s positive reviews inspired yet another FSAP employee to explore the possibility of LASIK surgery—Paula Gomes, the Director of Wellness Programs.
“Eddie and Robin talked about how LASIK surgery changed their lives,” Paula said. “They were on a campaign to encourage me to think about it.”
Paula had her surgery earlier this year and is delighted to be free of her glasses: “Now, when I wake up in the morning, I’ll look across the room and just gaze at the alarm clock, enjoying my new vision.”
Naturally I’m fond of these stories because I’m an Emory Vision patient advocate. That said—I also think that they demonstrate the extraordinary power of positive word of mouth, something that happens naturally when you give patients only the best of care.