Site Visits Show Emory Transplant Center’s Patients are in Excellent Hands

GoldSeal_4colorSuccess in a transplant center is measured by many standards — high patient and graft survival rates, satisfied patients and quality care, to name a few — but Emory really does stand out
when national regulatory agencies come for required site visits. Three agencies, the United Network for Organ Sharing (UNOS), the Joint Commission (TJC) and the Centers of Medicare & Medicaid Services (CMS), visited the Emory Transplant Center (ETC) this year. Their hard work was evident in the positive comments we received from the surveyors.

For the first time in ETC’s history, the Joint Commission surveyed hospital-based outpatient clinics during their site visit in July – this included both the ETC’s Outpatient Transplant Clinics at Emory Saint Joseph’s Hospital and the Emory Clinic.

“The surveyor was happy with the nurses’ notes on a sample procedure stating, ‘This is the only chart I have ever read that has all the information I was looking for when a patient is being discharged from the clinic after a procedure.’ She was impressed.”, reports Joji Taganajan, nurse manager.

Our CMS re-certification survey was conducted the last week of April. The reviewers surveyed Emory’s heart, kidney, liver, lung, and pancreas programs, examining medical records for documentation of the multiple CMS conditions of participation, reviewing ETC policies, practices, and quality assessment and performance improvement (QAPI) programs. All five transplant programs were re-certified.

Additional good news came to the programs on July 13 in the form of letters from the UNOS Membership and Professional Standards Committee (MPSC). The MPSC reported results of its routine on-site review of the programs, conducted by the UNOS staff the week of January 26. The purpose of the survey, which is conducted every three years, is to review and analyze transplant program compliance with UNOS/OPTN (Organ Procurement and Transplant Network) policies. All ETC programs passed with scores between 92 and 100.

A heartfelt thank you goes out to all our transplant staff, faculty and leadership who provide our patients and families excellent clinical care on a daily basis, while achieving impressive quality outcomes and meeting the multiple federal regulatory requirements for transplant centers.

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