If you follow us on Twitter or are friends with us on Facebook, you may have seen some of our recent “storm stories,” spotlighting acts of heroism our Emory Healthcare team members demonstrated this past week despite the snow. While this past week’s storm was one of the worst in Atlanta’s history, it didn’t stop our EHC team from stepping up to do what we do best– put patients first.
Larry Hodges, Marion Oglesby, Demetrice Fullard, Marsha Bruce, Kathy Charles, Michael Cobb, Brenda Wilbanks, Jewell Hudson, Nicole Bansavage, and Chrissy Day are stellar examples of what it means to be part of the Emory Healthcare team:
Brenda Wilbanks, Jewell Hudson, Nicole Bansavage, & Chrissy Day
When Brenda Wilbanks, EUH Hematology 6E, saw the storm was coming, she knew her motor home had a new use – accommodations for her and a few of her co-workers during the days to come! Therefore, her husband drove the family motor home down on Sunday night. Brenda set up shop across the street from CRM in an area where Emory University is getting ready to tear down aging dormitories. This put the motor home within easy walking distance of our tunnel system via CRM. On Sunday and Monday night, co-workers Jewell Hudson and Nicole Bansavage joined Brenda. On Tuesday night, Chrissy Day headed over, as well.
The storm may have made transportation via an automobile a challenge, but it didn’t deter Michael Cobb, EHC Office of Quality and Risk, from figuring out a way to make it to the nearest EHC location. Michael lives about a quarter of a mile from EUOSH, so he decided to walk in each day – Monday through Wednesday – to see how he could help. On Tuesday, he took on a new role outside of his everyday EHC responsibilities. He sat with a patient – referred to as 1:1 observation – to ensure the patient remained in bed and had everything he needed.
As Michael said, “I stayed with him until about 7:30 on Tuesday night. We talked about all kinds of things and I made sure he was comfortable. … I was really impressed with the way the nurses cared for him. There is definitely a patient-centered focus here – and now I have had a chance to see it in action.”
Marion Oglesby, Demetrice Fullard, Marsha Bruce, & Kathy Charles
Just because there is a storm doesn’t mean that our team members can go without getting paid. And EHC Payroll made sure payroll was still processed in time. In fact, they were hard at work beginning Sunday evening and continued into Tuesday to ensure our team members received their compensation on time.
During the storm, Larry Hodges, from EHC Human Resources, jumped into a new role to help Food & Nutrition Services at Emory University Hospital Midtown. Larry not only served customers during lunch, but he also helped prepare food – peeling eggs to make egg salad. He’s a shining example of how our team members showed extreme flexibility to help things run smoothly during tough times!
If you have an EHC team member to recognize for their efforts during the storm, please post your story in the comments below. We will continue to feature stories on our employee intranet and on Emory Healthcare’s Facebook and Twitter profiles. Thank you to the whole EHC team for all that you do!