Posts Tagged ‘Emory Healthcare’

Thank You, Team For Putting Patient Care First

John T. Fox, President & CEO of Emory Healthcare

John T. Fox, Emory Healthcare President & CEO

What an incredible week it’s been for the team at Emory Healthcare. From the moment we tuned into weather reports and anticipated that this was the “real thing” I was amazed at the tremendous response of our healthcare professionals as they started to make their way back to work before a drop of snow hit the ground.

What we witnessed over the course of several days following Georgia’s first snowfall of 2011 was absolute acts of heroism by our Emory Healthcare team of nurses, physicians, leaders and staff. Our employees demonstrated their commitment to patient-centered care, and made our patients their first priority, using any creative means necessary to join their team at work. One of our team members even put on her golf cleats and trekked many blocks through the snow to be here. Other employees demonstrated their commitment by volunteering to step into roles outside of their own without hesitation.

I am always proud to be a part of Emory Healthcare, but this week, my pride has been elevated to the deepest admiration for our outstanding team of nurses, doctors, and staff. You are all a true inspiration, and our patients are truly fortunate to receive compassionate care from individuals like you. Some of you were too snowed in to make it to work, but I know you were with your colleagues in spirit as they kept operations running smoothly.

It is our priority at Emory Healthcare to deliver outstanding patient-centered care each and every day. I want to thank the thousands of dedicated professionals who make up our Emory Healthcare team and who, over the past week, again rallied around our patients and each other during one of the worst winter storms in Atlanta’s history. I also want to acknowledge and thank your families and loved ones, many of whom did not see you for three or four days while you spent day and night in our hospitals and clinics.

I thank you for the dedication that you have shown this week and that you show each day at Emory Healthcare. I am truly honored to work with you. And thank you, thank you and thank you for living our commitment to our patients and putting all the words of our Care Transformation model into real action.

Health Care Heroes Lending Helping Hands

If you follow us on Twitter or are friends with us on Facebook, you may have seen some of our recent “storm stories,” spotlighting acts of heroism our Emory Healthcare team members demonstrated this past week despite the snow. While this past week’s storm was one of the worst in Atlanta’s history, it didn’t stop our EHC team from stepping up to do what we do best– put patients first.

Larry Hodges, Marion Oglesby, Demetrice Fullard, Marsha Bruce, Kathy Charles, Michael Cobb, Brenda Wilbanks, Jewell Hudson, Nicole Bansavage, and Chrissy Day are stellar examples of what it means to be part of the Emory Healthcare team:

Emory Healthcare Employees Brenda Wilbanks, Jewell Hudson, Nicole Bansavage, & Chrissy Day

Chrissy Day, Jewell Lazzette, Brenda Wilbanks, & Nicole Bansavage

Brenda Wilbanks, Jewell Hudson, Nicole Bansavage, & Chrissy Day

When Brenda Wilbanks, EUH Hematology 6E, saw the storm was coming, she knew her motor home had a new use – accommodations for her and a few of her co-workers during the days to come! Therefore, her husband drove the family motor home down on Sunday night. Brenda set up shop across the street from CRM in an area where Emory University is getting ready to tear down aging dormitories. This put the motor home within easy walking distance of our tunnel system via CRM. On Sunday and Monday night, co-workers Jewell Hudson and Nicole Bansavage joined Brenda. On Tuesday night, Chrissy Day headed over, as well.

Michael Cobb

The storm may have made transportation via an automobile a challenge, but it didn’t deter Michael Cobb, EHC Office of Quality and Risk, from figuring out a way to make it to the nearest EHC location. Michael lives about a quarter of a mile from EUOSH, so he decided to walk in each day – Monday through Wednesday – to see how he could help. On Tuesday, he took on a new role outside of his everyday EHC responsibilities. He sat with a patient – referred to as 1:1 observation – to ensure the patient remained in bed and had everything he needed.

As Michael said, “I stayed with him until about 7:30 on Tuesday night. We talked about all kinds of things and I made sure he was comfortable. … I was really impressed with the way the nurses cared for him. There is definitely a patient-centered focus here – and now I have had a chance to see it in action.”

Emory Healthcare Payroll Team

Marion Oglesby, Demetrice Fullard, Marsha Bruce & Kathy Charles

Marion Oglesby, Demetrice Fullard, Marsha Bruce, & Kathy Charles

Just because there is a storm doesn’t mean that our team members can go without getting paid. And EHC Payroll made sure payroll was still processed in time. In fact, they were hard at work beginning Sunday evening and continued into Tuesday to ensure our team members received their compensation on time.

EHC Cooks in the Kitchen

Larry Hodges with Nutrition Assistant, Vernon Mathis

Larry Hodges

During the storm, Larry Hodges, from EHC Human Resources, jumped into a new role to help Food & Nutrition Services at Emory University Hospital Midtown. Larry not only served customers during lunch, but he also helped prepare food – peeling eggs to make egg salad. He’s a shining example of how our team members showed extreme flexibility to help things run smoothly during tough times!

If you have an EHC team member to recognize for their efforts during the storm, please post your story in the comments below. We will continue to feature stories on our employee intranet and on Emory Healthcare’s Facebook and Twitter profiles. Thank you to the whole EHC team for all that you do!

Giving Thanks to Our Community – The Year in Review

Emory Healthcare CommunityThe holidays are a time for friends, families, loved ones and communities to come together, celebrate, and give thanks for our blessings and reflect on the year. At Emory Healthcare, we do all we can to promote and celebrate health year-round. But the holidays are a poignant time to celebrate and honor you, our community, for playing a key role in our accomplishments. With you as our partner, together we have proven we can achieve great things to improve the lives of so many. Over the course of any given year at Emory, there are innumerable accomplishments and developments to be excited about. In 2010, together we’ve seen some wonderful things happen in our Emory community:

  • We performed our 300th lung transplant, and saw Jo Ellen Kimball celebrate her new found health.
  • We watched our 500th heart transplant patient, Terry Green, serve as Grand Marshal for the Emory Healthcare 500, one of the biggest NASCAR events of the year! On race day, we were able to touch the lives of hundreds of race attendees from Georgia and states throughout the nation with free health screenings.
  • We partnered with our community and participated in the 2010 Atlanta Heart Walk, and for the 9th year in a row, led the way in fund raising by raising almost $300,000 to give back to the American Heart Association to aid in their fight against heart disease and stroke.
  • Our doctors performed more than $48.9 million in charity care for our community over the past year, and more than $20 million in uncompensated care at Grady.
  • For the 20th year in a row, Emory University Hospital and many of its specialty programs were ranked as top in the nation by U.S. News & World Report’s 2010 list of America’s Best Hospitals.
  • We participated in and sponsored the AJC Peachtree Road Race, an annual community event  for the 16th year in a row.
  • We were recognized for being one of the only health care systems in the state to implement a mandatory flu vaccine policy for all employees in an effort to minimize the spread of influenza from caregivers and employees to patients and visitors. For our achievement of 100% compliance in 2009-2010, we were honored by the Georgia Medical Care Foundation. We were also honored by the Joint Commission with Gold Tier Status for our influenza vaccination rate.
  • We partnered with Georgia Tech as the official health care provider for Georgia Tech Athletics, and the Atlanta Motor Speedway, as the official health care provider of the facility.
  • We were honored with three Beacon Awards for Nursing Excellence. Only 300 ICUs (out of about 6,000) across the U.S. have received the prestigious award, and only 6 Beacon Awards have been given to programs in Georgia.
  • We launched our blog, http://advancingyourhealth.org, which you’re reading now! It brings together our overall health care blog, as well as thematic blogs for heart & vascular, cancer, transplant, vision, weight management, and orthopedics, with more to come in 2011!
  • We work with and support more than 20 local organizations through monetary and volunteer support, including the Atlanta Community Food Bank through our annual Virtual Can Food Drive.  Check out the full list of organizations we support!
  • Every year our nursing students provide free health screenings and health clinics for migrant farm workers and their families in South Georgia.
  • You — our community — named Emory University Hospital the “Consumer’s Choice” for the 13th year in a row.

We accomplished all of these things (and many more!) under the umbrella of our promise to deliver not just the best health care available, but the best patient-centered care around. This means that with every step we take and every goal achieved, our focus is on you — our community, our patients, and our families. So it is you, our community, who deserves the thanks this holiday season. We thank you for giving us the opportunity to focus on working with you, rather than on you, and we look forward to the opportunity to continue partnering with you in 2011 and for many years to come.

Innovation, Emory Healthcare Shine at Healthcare Internet Conference

Vegas is an exciting place. With a nickname like Sin City, it’s probably not the first place you think of for a health care conference. But that’s exactly what took place this week in Las Vegas, Greystone’s annual Healthcare Internet Conference, which I must say has been one of my most exciting experiences in not only health care, but also web marketing, to-date.

I won’t deny that I’m a skeptic when it comes to most conferences. Lots of conferences each year are touted as the “best in the industry,” but rarely do the presentations and information covered actually reflect that. Greystone’s conference was different.

There were over 550 individuals at this year’s conference, representing a large number of health care and hospital systems across the country. For three days, we shared, spoke and listened about innovative changes taking place in the web presence of the health care industry. I was thrilled to be able to speak on a panel of experts who discussed successes, strategies, and challenges faced when using social media in health care. The panel opened up a good discussion of what being social really means in health care, and how we an embrace and leverage tools like blogs and microblogs to share information our community wants.

The Greystone conference demonstrated that innovation in health care doesn’t only take place in hospitals and research labs, it also takes place on the Web. Emory Healthcare was honored for its web innovation at the conference with three different awards, two of which were Best in Class Awards, a Gold Award for Best Redesigned Intranet and a Silver Award for Best Redesigned Website (Microsites) for the work we did on our Heart and Vascular Center hub site. We also were bestowed with a Silver eHealthcare Leadership Award for the best integrated marketing campaign.

We’re looking forward to the opportunity to continue to improve and develop our web resources to give our community the information they want in the way they want it. If you’d like to see some of the points covered at the conference, check out hashtag #hcic on Twitter. And if there’s ever a topic you’d like to see us cover, please don’t hesitate to let us know by using the comments below.

Emory Healthcare Receives its Third Beacon Award for Excellence

Cardiac Critical Care Unit (3G/4G) NursesThe Beacon Award for Excellence is a prestigious honor given by the American Association of Critical-Care Nurses (AACN) for “adult critical care, adult progressive care and pediatric critical care units that achieve high quality outcomes.” Out of the 6,000+ intensive care units in the US, less than 300 of these units have received the Beacon Award and only six Beacon Awards have been bestowed to programs within the state of Georgia.

Emory Healthcare is very pleased to announce that we have received our third Beacon Award; this time for Emory University Hospital’s Cardiac Critical Care Unit (3G/4G). To receive the award, each critical or intensive care unit must demonstrate excellence in 42 different criteria in six different categories, including innovation/excellence in recruitment and retention; education, training and mentoring; evidence-based practice and research; patient outcomes; creating and promoting healing environments; and leadership and organizational ethics.

“This is a tremendous recognition for Emory University Hospital and the nursing team on 3G/4G CCU, which has demonstrated a consistent drive and dedication toward delivering outstanding patient care for some of Emory’s most seriously ill patients and their families,” says Susan Grant, MS, RN, NEA, Emory Healthcare chief nursing officer.

“We have been working toward this designation since 2007 because we feel that such an honor is not only unique to very few nursing units across the country, but also shows our commitment to providing our patients and their families with the very best level of care possible,” says Yanxia Li, RN, CCRN, advanced nurse clinician.

“This is a unit that not only specializes in the treatment of heart-related patient care, including heart attacks, heart failure, difficult arrhythmias, and advanced interventional procedures, but it is also the unit that takes care of any other patient within the hospital requiring a bed. So we have developed the reputation of specializing in care for any situation,” continues Li. “As a result of that flexibility and drive to tackle any challenge, everyone here shares an equal responsibility for providing excellent care in a team environment. I am incredibly proud of the hard work each member of our team has put into this award and, more importantly, how it represents the ideals we all share together.”

Receiving the third of only six such awards honoring intensive care units in Georgia is a tremendous accomplishment and we at Emory Healthcare are all very proud of the outstanding patient care our team delivers each and every day to warrant such an honor.

As Robert Bachman, chief operating office for Emory University Hospital summarizes, “When our patients and their loved ones choose Emory University Hospital to receive care – whether they travel across the state or across the street – they never ask what types of awards our nurses have earned, but they know that those nurses are providing them with the safest, most compassionate care possible.”

Emory Healthcare Abuzz Over Partnership with Yellow Jackets

Building on an existing 11-year history with the institution’s athletics department, Emory Healthcare has furthered its commitment to Georgia Tech athletics by making the relationship official. The multi-year partnership between Emory Healthcare and the Yellow Jackets makes Emory Healthcare the official health care system for Georgia Tech athletics.

Georgia Tech athletics Emory Healthcare partnership

Members of the Emory Healthcare community are buzzing with excitement over the recently enacted partnership. As President and CEO of Emory Healthcare, John T. Fox notes, “Partnering so closely with Georgia Tech and the Ramblin’ Wreck athletes is an exciting opportunity to support one of the nation’s premier collegiate athletics programs in its continual quest for conference and national championships across a wide array of sports, including football, basketball and baseball. It is also a tremendous opportunity to support our Atlanta neighbor, the Georgia Institute of Technology, with whom we share many scientific and medical research projects and initiatives.”

Home to one of the premier sports medicine programs in the  Southeast and the country, Emory Healthcare comes equipped with just the right team to take on supporting a NCAA Division I athletics program.

“We have assembled a team of health care professionals at Emory who, when consulted, understand the unique needs of these seasoned athletes. We are prepared for the special challenges associated with their injuries, conditions, and strength and rehabilitation requirements as we work to help improve performance and help get these young men and women back on the field of competition,” remarks John W. Xerogeanes, MD, chief of the Emory Sports Medicine Center.

For more information, check out Georgia Tech’s press release detailing the partnership.

Emory Healthcare 500 Photos!

The Emory Healthcare 500 NASCAR Sprint Cup Series race is just days away. Things are gearing up over at Atlanta Motor Speedway in preparation for the big night race event. For those of you who haven’t already arrived at the track, we’ve put together a slideshow of photos to keep you updated on the latest race happenings!

Check out the Emory Healthcare 500 photos here!

For more race related updates, don’t forget to follow us on Twitter and Facebook. Make sure you also follow the Atlanta Motor Speedway team, hosts of this wonderful Labor Day weekend! If you’re on Twitter and talking about the race, the official Twitter hashtag for the event to use in your tweets is #ehc500.

Emory Healthcare Launches Special Site Dedicated to the Emory Healthcare 500

Emory Healthcare 500 website

The Emory Healthcare 500 is a truly special event. Not only is it a NASCAR Sprint Cup Series night race event, but it’s taking place on Labor Day weekend, and brings together a broad community with a wide variety of interests. Despite the the multifaceted nature of the Emory Healthcare 500 team, members of this community have more in common than meets the eye. Doctors and race teams alike work tirelessly in high pressure situations each and every day. Furthermore, physicians, nurses, drivers, race teams and all of the individuals that come together to organize an event such as the Emory Healthcare 500 must work together in collaboration to accomplish a common goal, often with limited time and resources. The Emory Healthcare 500 is an event that allows us to celebrate the constant effort and energy these groups of people put into making the communities in which we live a better place.

To help us celebrate the teams involved and the community that will be in attendance next weekend, we have launched a special website dedicated not only to the Emory Healthcare 500 race, but also to our community’s medical advances and overall health and wellness. This special site can be found at http://www.emoryhealthcare.org/500.

The Emory Healthcare 500 website features 500 unique and interesting facts ranging from tidbits such as “Did you know the 200 millionth American was born at Emory University Hospital Midtown?” to tips for how to spot cancer at home.

We welcome your feedback on the new site (feel free to leave a reply below) and look  forward to seeing our Emory Healthcare, Atlanta Motor Speedway, and Georgia communities this weekend for the biggest Labor Day party in Atlanta.

Top 5 Things that Make the Emory Healthcare 500 Better than Your Typical Race

The tailgate parties, race excitement, food, friends and fun are typically enough of a reason to go see a NASCAR race sometime in your life. This is especially true when you get to participate in the excitement over a holiday weekend at a night race event. But more than just the fun of the experience, at the Emory Healthcare 500, taking place Labor Day weekend at the Atlanta Motor Speedway, participants will be able to take a lot more away with them than just a great experience. Below we’ve outlined the top 5 things Emory Healthcare will add to make the typical race experience that much better at the Emory Healthcare 500:

1. Free Blood Pressure Screenings:

Approximately 30% of the United States population has high blood pressure. Although common, it doesn’t make the ramifications of high blood pressure any less shocking. Heart and kidney failure, heart attack and stroke are just a few of the problems high blood pressure can lead to. For those of you attending the Emory Healthcare 500, Emory Healthcare nurses will be on-site to provide free blood pressure screenings and advice and tips on how to improve it.

2. Smoking Cessation Help & Information:
Within just twenty minutes of your last cigarette your blood pressure begins to drop. Within 12 hours of your last cigarette your body’s carbon monoxide levels return to normal. After 24 hours, your chance of heart attack is reduced. Two weeks to three months after quitting, your lung function will improve by about 30% and after a full year, your risk of coronary heart disease is half that of a smoker. All of these are reasons to quit for your own health. If that’s not enough, quitting to spend more time with your family and friends makes it a worthwhile cause. Our nurses will provide you with helpful information to help guide you on the path today.

3. Free Head/Neck Cancer Screenings:
Have you ever been to a large sporting event where you could receive expert screenings for cancer? At the Emory Healthcare 500 you can! Specialists from the Atlanta Head & Neck Cancer Coalition will be at the race to provide attendees with free head and neck cancer screenings.

4. BMI Screenings:
It’s no secret that obesity is on the rise. It’s also a well known fact that obesity leads to all kinds of serious health problems ranging from diabetes to heart failure. Emory Healthcare nurses will be at the Emory Healthcare 500 to provide free Body Mass Index (BMI) screenings and provide you with information about proper nutrition and healthy habits to improve your BMI if needed.

5. General Wellness and Health Information:
Our Emory Healthcare team is made up of experts in hundreds of health care fields. At the Emory Healthcare 500 you will get a free opportunity to speak with them and get your health questions answered. Have a question about whether you need a particular immunization or how you can help fight cancer? Our nurses, physicians and volunteers are the ones to ask.

We hope that aside from the fun and festivities of any NASCAR race, these five additions to the Emory Healthcare 500 lineup will make it that much more worthy of your attendance. We look forward to seeing our patient, physician and Georgia community on Labor Day weekend!

The Emory Healthcare 500 – More Than Just A Race

Emory Healthcare 500Where on Labor Day can you find teams of experts collaborating in high-pressure situations, a fast-paced environment, and neon lights? There are two places that come to mind immediately– the Atlanta Motor Speedway and Emory Healthcare’s community of hospitals and care providers. That’s why it only makes sense that this year Emory Healthcare is the title sponsor of Atlanta Motor Speedway’s NASCAR Sprint Cup Series, a night race event titled the “Emory Healthcare 500.”

The Emory Healthcare 500 is the first event of its kind that Emory Healthcare has chosen to sponsor, due in part to the unique opportunity it presents us to support the local community, Emory patients and physicians. As President and CEO of Emory Healthcare, John T. Fox, notes, “it is a unique opportunity to support the local communities that work so hard to host and operate one of the nation’s premier sporting events each year. It is also a chance to support and thank the many valued patients and physicians in the Henry County and Southern Crescent region who allow Emory to serve them for cutting-edge medical care.”

Keeping with the theme of supporting the local community, Emory Healthcare staff will be on-site to provide health screenings and educational information for race fans, visitors, and community members alike. Additionally, Emory Healthcare is also the new official health care provider of the Atlanta Motor Speedway.

We anticipate seeing many members of both the Emory Healthcare and Georgia communities on Labor Day at the Emory Healthcare 500 and we look forward to a great weekend and the opportunity to continue to serve our community with excellence in patient centered health care.