What an incredible week it’s been for the team at Emory Healthcare. From the moment we tuned into weather reports and anticipated that this was the “real thing” I was amazed at the tremendous response of our healthcare professionals as they started to make their way back to work before a drop of snow hit the ground.
What we witnessed over the course of several days following Georgia’s first snowfall of 2011 was absolute acts of heroism by our Emory Healthcare team of nurses, physicians, leaders and staff. Our employees demonstrated their commitment to patient-centered care, and made our patients their first priority, using any creative means necessary to join their team at work. One of our team members even put on her golf cleats and trekked many blocks through the snow to be here. Other employees demonstrated their commitment by volunteering to step into roles outside of their own without hesitation.
I am always proud to be a part of Emory Healthcare, but this week, my pride has been elevated to the deepest admiration for our outstanding team of nurses, doctors, and staff. You are all a true inspiration, and our patients are truly fortunate to receive compassionate care from individuals like you. Some of you were too snowed in to make it to work, but I know you were with your colleagues in spirit as they kept operations running smoothly.
It is our priority at Emory Healthcare to deliver outstanding patient-centered care each and every day. I want to thank the thousands of dedicated professionals who make up our Emory Healthcare team and who, over the past week, again rallied around our patients and each other during one of the worst winter storms in Atlanta’s history. I also want to acknowledge and thank your families and loved ones, many of whom did not see you for three or four days while you spent day and night in our hospitals and clinics.
I thank you for the dedication that you have shown this week and that you show each day at Emory Healthcare. I am truly honored to work with you. And thank you, thank you and thank you for living our commitment to our patients and putting all the words of our Care Transformation model into real action.